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EF webinar: Understanding and Planning for Consumer Changes as We Adapt to The New Normal

ITWP companies Toluna, Harris Interactive and KuRunData have developed Global Barometer that’s run in 19 markets every two weeks.  The study provides insights into the impact that the Coronavirus pandemic has had on daily life, the way people shop, the products they purchase, and ultimately what behaviors we anticipate consumers continuing when the pandemic is over.

We’ll speak about the following;

  • Government involvement – In the eyes of consumers, brands haven’t been perceived as supportive during this crisis. However, retail establishments have been well-perceived.  Many consumers feel that governments and brands need to work together during the pandemic, however they don’t see this happening any time soon.
  • Consumer stress and consumption impacts – Consumers are stressed and behaving differently as a result.  They report that they want to take care of themselves, but have also reported that they’re eating poorly, and taking less exercise.
  • Restrictions have been eased, what will consumers feel comfortable doing – Many are looking forward to business as usual, and venturing out, but they will be more conservative financially (and take fewer health risks).
  • Where will people spend, where won’t they – Again, we’ve seen consumers react to the pandemic in many ways.  People have reported that they will be more financially conservative, but do place value on giving back to their community and charity in new ways.

Attendees will have a better understanding of the near term, and longer-lasting consumer impacts and changes as a result of COVID-19.

 

Frédéric is an industry visionary and speaks often among industry leaders about the transformation of market research, impacts of automation and more. As CEO of ITWP, Frederic leads a staff of more than 1,400 spanning 24 offices and 5 continents as Toluna and Harris Interactive Europe.

 

Janice is a marketing professional with close to 20 years experience and a proven track record for developing results-oriented marketing programs. She couples senior-level experience with tactical know-how that spans enterprise-wide strategic branding programs through to digital and social marketing strategies.

 

Live webinar 24 June 2020, 17:00 C.E.S.T | 11:00 US E.S.T. 

 

                                   

EF webinar: Thriving During Crises

Thriving During Crises Webinar Rescheduled – New Date & Time To Be Announced!

Right now your organisation is probably facing some variants of these three questions.

How should you deliver your offer? How can your communication messages cut through? And, of course, how do you ensure income keeps flowing?

‘Thriving During Crises’ will explore the intersection of research, crisis communications and leadership.

This webinar presented by Patrick Olszowski from Outrageous Impact will offer practical tips and steps you can take today to start to prepare your organisation to weather the storm and be ready, for whatever comes.

Building on 20 years’ experience of crisis comms and research, there will also be the chance to have your pressing questions answered.

Patrick is a qualitative researcher who works with people positively changing the world. Patrick’s firm, Outrageous Impact, is on a mission to put powerful research into the hands of charities and mission-driven organisations, in order to answer their most critical questions.

Outrageous Impact brings together an experienced network of senior researchers and communicators, from a range of disciplines, to help organisations to change the world faster.

During his career, Patrick has raised millions of pounds, changed laws and been involved in responding to global events including Grenfell Tower, Covid-19, and the migrant crisis.

Patrick recently founded CrisisConnections.info, connecting 80+ experienced professionals with charities around the world for free 1hr advice sessions.

Outrageous Impact has worked alongside organisations including Which?, Stroke Association, a Fortune 500 healthcare company, The Brooke animal charity, Time to Change and more.

 

                                   

EF webinar: Charity Advertising in a Time of Crisis

The global pandemic and its far-reaching effects have caused uncertainty and anxiety throughout the world. The Covid19 crisis has had a devastating effect on every corner of the economy. The charity sector is no exception.

Charities and not-for-profits are looking at what they can and need to do in order to capitalize on the new reality. New environments, relationships, and opportunities develop. Smart, focused marketing that strikes the right tone can help nonprofits overcome this time of crisis, stretch their budgets, find new audiences, and even grow.

In this discussion, we’ll evaluate the most pressing needs for Not-for-profit Organisations looking to survive and adapt to the current crisis. John Kearon, System1 C.E.O. and ESOMAR Foundation President will answer the following questions for you.

  • How Covid19 has impacted people’s feelings & behaviour around the world?
  • What impact Covid19 has had on people’s attitudes to Charities & their advertising?
  • How well are Charities doing in their communication in this time for crisis?
  • Will the impact of Coronavirus lead to an advertising reset for Charities?
  • How can Charities best succeed in this time of crisis?

This is a unique opportunity to learn about the value and potential for advertising for your not-for-profit organisation.

CEO of System1 Group PLC; voted most Innovative Research Agency in the world for the last 5 years running. John’s recipe for entrepreneurial success is; creativity, resilience, determination, perseverance, stamina, drive, imagination, resourcefulness, courage, self-belief, commitment, ability to go without sleep and a touch of madness.

Prior to BrainJuicer, John founded innovation agency, Brand Genetics and before that, John was Planning Director at Publicis having joined from Unilever, where he held a number of research and marketing positions. Since September 2017 he holds the President position at ESOMAR Foundation.

 

Live webinar 8 June 2020, 17:00 C.E.S.T | 16:00 B.S.T

 

                                   

From Panic to Pivot: A Practical Guide to Remote Programming (and Fundraising) for Charitable Organisations Operating during Times of Crisis

How can you be nimble in the face of events that impact the trajectory of your NPO’s mission? Challenges even in the best of times seem to emerge by the day and with them a call to pivot campaigns and adjust operations.

COVID-19 — the most recent and wide-reaching hurdle to date — has asked charitable campaigns to adapt like never before: adaption necessary to ensure operational longevity, economic health, and continued stakeholder support of charities and non-profits. And also undoubtedly leaving a lasting, seismic impact on our campaigns and communities.

In this discussion, we’ll evaluate the most pressing needs for Not-for-profit Organisations looking to survive and thrive while having to quickly pivot, weigh the opportunities (and options) for conscientious fundraising, and share how to leverage the resources your community needs now to ensure sponsorship dollars down the road.

Michelle has held executive and management level marketing and design positions in a variety of industries, from corporate to agency to nonprofit. Michelle is the Managing Director of Women in Research (WIRe), a nonprofit organization that champions diversity in the marketing research industry by arming women with the tools to develop professionally, build connections and stay inspired. She holds an advanced degrees in marketing and design and is a past recipient of the International Stevie Award for Women in Business, the Women in Business and the Professions World Award and the Best in Biz Marketing Executive Award. A devoted proponent of the arts, Michellevolunteers with a variety of community cultural activities and organizations. She lives in the mountains of Oregon in the U.S. with her husband, son, daughter, giant cat and tiny dog.

Jessica serves as the Marketing and Events Director for Women in Research, a non-profit who’s mission is to foster diversity in the Market Research industry. She received her MA in Critical Theory from Pacific Northwest College of Art and her BA from The Evergreen State College. Prior to her work with WIRe she served as a Thesis Advisor and Community Engagement Specialist at PNCA, assisting with the school’s vision of a more inclusive and accessible arts education. A lifelong proponent of slow and local food, she’s the co-founder of a community farmer’s market, has worked with organizations such as the YWCA in the service of eliminating racism and empowering women, and is a freelance content and writing coach.

 

Live webinar 11 May 2020, 17:00 C.E.S.T | 08:00 P.S.T

 

                                   

ESOMAR Foundation Webinar: Standing Out From The Crowd – NGO Marketing and Semiotics

The third sector is having an especially difficult time right now because of coronavirus. It’s hard to get donors to part with their money when they are worried about their own families and economic futures. But even before Covid-19, NGOs faced challenges of marketing themselves.

·         Challenges of differentiation. Some causes are rather over-crowded with similar charities so that it’s hard for the public to tell them apart.

·         Challenges of understanding donor motivation. In the private sector, brands are obsessed with consumer need. But where is the equivalent need in a potential donor?

·         Challenges of communication. Sometimes the marketing communications of an NGO are intended to say one thing but actually communicate something else to the public.

In recent years, a new form of research has become very popular with marketers. Its name is semiotics. It improves on traditional survey research in a host of different ways. Some of its key features are as follows.

·         It’s very cost-effective. Because it doesn’t usually involve asking consumers direct questions, you can do it for a fraction of the cost of a normal market research project.

·         It’s accessible. Semiotics is a craft skill that can be acquired by anyone who is motivated to learn. You don’t need specialist software or a degree in statistics.

·         The solutions it delivers are based on more than the preferences of individual donors. They arise from a deep understanding of mass culture. Donors aren’t all different from each other, their attitudes and opinions are formed by their membership of various cultural groups. With semiotics, you can address large audiences with culturally appropriate messages.

Dr. Rachel Lawes is the author of “Using Semiotics in Marketing” (Kogan Page, 2020), the very first book which provides a practical, step-by-step course in semiotics for marketers. In this webinar, designed especially for us, she passes on some techniques from semiotics that any NGO can start using right away to get donors on board and keep them there through difficult times.

 

Live webinar 13 May 2020, 17:00 CEST

 

                                   

Life is a river

That’s me! first from the right

This is the first blog-post from Chamari Jeewanthi Hapuarachchcige, who is following the B.Sc. Marketing Management degree program at the University of Sri Jayewardenepura, Sri Lanka.

Life is a river. Why I’m saying that? Like the river passing through rocks, we also have to face lots of challenges in our lives. In my life, I have faced lots of challenges and probably I will have to face them in the future too. Because our lives are like a river traversing a valley and within this life journey we have to face problems it’s good to say, ESOMAR Foundation helped me face my life challenges well.

With this scholarship and with hard work, I could be able to get high academic results for my last semester with 4 A passes, one B plus pass and one C plus. End of the 3rd year my GPA was 3.25 which was a decline of my academic results compared with the previous year fact which happened due to the first semester results.

Now I am in my final student year at University of Sri Jayawardenepura following my academic studies with the support of my lecture panels and colleagues. I am preparing for the final year first semester examination which will begin in March and aiming to get high grades at all the exams.

Apart from the academic activities, I have actively participated in Vibes of Marketing -2020, event conducted by the Department of Marketing Management. I was a sub coordinator of the finance team where I coordinated 3 fundraising events: Back cover selling at university premise, Raffle draw, and Official vibes T-shirts. During my involvement in these events as coordinator, I had to face lots of challenges but finally we were able to deliver the event successfully. By taking part in these kind of events I am able to gain valuable experience which can eventually help me achieve my life goals.

Finally, I would like to thank again ESOMAR Foundation for offering me a this scholarship and offer great support on my academic activities as well as non-academic activities. Just like the river traversing a valley, I’ll achieve my life goals thanks to this support and my hard work.

Chamari Jeewanthi is following a B.Sc. Marketing Management (special) degree program at the Department of Marketing Management Faculty of Management Studies and Commerce, University of Sri Jayewardenepura. Chamari is the recipient of a scholarship funded through a partnership with global non-profit Women in Research (WIRe) and Unilever.

Partners & Sponsors

   

 

We are always on the lookout for partners and sponsors. If you are an individual or an organisation looking to understand more about how you can support us, please find more information here or contact:  info@esomarfoundation.org

Sri Lankan Vibes

That's me! Ayesh Maduranga Jayawardana
That’s me! Ayesh Maduranga Jayawardana

“Time is flying”, earlier I thought that it’s just another word but now I can realize it’s actually true. I am now in the first semester of my third year of university. Last year I achieved some of the goals I have planned. In the first university year, my GPA value was 2.77 but with some hard works and dedication, I was able to achieve a 3.43 GPA at the end of the second year.

At the end of the second year and beginning of the third, I had the opportunity to participate in several events organized by my department. INCEPTION, VIBES are some of them. VIBES is the biggest outdoor concert organized by a university in Sri Lanka.

These days I am trying to improve my communication skills. Striving to achieve this, because it’s very important for my future career. Together with my colleagues, I am planning our annual department trip, it is going to be a very interesting one. Last year it gave us lots of memories and we hope this one will be even more interesting because we know each other better than the previous year.

The third-year first-semester examination will begin in March so I have to prepare for it as well. These days I am giving more attention for studies because there are six subjects this semester for examination and I have to work hard for passing all of them. I would like to especially thank ESOMAR Foundation for offering me this Scholarship so I can freely focus on my studies.

me with some of my colleagues
me with some of my colleagues
VIBES - the biggest outdoor concert organized by a university in Sri Lanka
VIBES – the biggest outdoor concert organized by a university in Sri Lanka

I am in the middle of my university studies. In these two years left, I hope to develop my academic results and I also hope to participate in and coordinate as many events as I can. They help me become a practical marketer and I can learn so many things from these events. Our panel of lecturers gives immense support for doing all this. I would like to thank the ESOMAR Foundation and Sapio Research for the support offered to my education. It is a great help for my future and I can heavily focus on my main goals thanks to ESOMAR.

Ayesh is following a B.Sc. Marketing Management (special) degree program at the Department of Marketing Management Faculty of Management Studies and Commerce, University of Sri Jayewardenepura. His scholarship was granted through a partnership with the global research consultancy Sapio Research.

Partners & Sponsors

 

We are always on the lookout for partners and sponsors. If you are an individual or an organisation looking to understand more about how you can support us, please find more information here or contact:  info@esomarfoundation.org

Celebrating the success achieved

There are not enough words to thank all the support received in these two and a half years from my family, friends and especially the ESOMAR Foundation and WIRe who generously gave me the support to study.

The last months were quite busy with activities, exams, hard work and the presentation of our final project which consisted of analyzing and delivering a marketing plan to a company that was dedicated to the production of cakes. The objective was to identify business opportunities and make improvements and recommendations to the business plan to increase profitability and brand awareness.

So we had to get involved from market research, creation of a new logo and a financial analysis that would allow the company to have a better offer than the competitors.  We also had to focus on the digital and social networking strategy which is a global trend.

My team and I the day of the final exam. The cake represented the learning through books and the cupcakes represented the importance of brand communication through social networks.

Time is going so fast that in the blink of an eye we were standing celebrating graduation day.

My friends and I during my graduation day in the gardens of the university.

All these months taught me that persistence and discipline are important factors for success. We don’t always have the encouragement and time that studies demand and it is so easy to give up on a goal because of fear or lack of trust, but that is where we must remember that not everyone has the same opportunities as us and that knowledge is the power we need to change things.

We must always surround ourselves with our family and positive people who encourage us to be better.

My mother and sister to whom I dedicate this triumph

The graduation day was one of the best days of my life because I not only managed to finish my studies but I was also awarded for academic excellence, something that I waited for a long time, and that I hope will inspire more students to achieve their goals.

Once again, I am very grateful to the foundation that believed in me and gave me the privilege of representing Guatemala.

How you can support in your country

If you are a market researcher, a national market research association, an NGO involved in research or a university interested in a scholarship in your country please contact us at info@esomarfoundation.org

Partners & Sponsors

We are always on the lookout for partners and sponsors. If you are an organisation looking to understand more about how you can support us, please find more information here or contact:  info@esomarfoundation.org 

My Year’s Trifactor!

Blog post from Innocent Rwamba Nyaga who is following the MS in market research at the University of Nairobi, Kenya. Innocent is the recipient of the ESOMAR Foundation / MSRA Scholarship sponsored by WIRe and Unilever.

As I’d mentioned in an article I’d written earlier this year, I was in the process of getting a definite thesis title. I finally settled on ‘The influence of social media on consumer buying behavior among MBA students at the University of Nairobi’. I chose this topic because I felt I was interacting with social media so often and I did not want a boring, exhausting project to handle. I am at the final stages of binding the project and getting ready for the December graduation. I am so elated I could scream (I have actually, a number of times)!! It has been a journey that’s worth sharing with my grandkids, God granting. I have learnt so much, most of which is patience and tunnel focus determination. Most days it was difficult to decide which was more important self, work or this project but I’m glad I pulled through.

On matters work, this year has been a tough one. From May 2018 the National Museums of Kenya (my employer) partnered with Google to digitize Kenya’s natural and cultural heritage housed in the institution. We digitized over 10,000 objects, created 16 virtual tours of our regional museums around the country, created over 100 digital stories based on the diverse cultures and beliefs of the Kenyan people and created 4 expeditions (Google expeditions) allowing visitors to virtually sample the various galleries highlighted using the Google virtual reality (VR) cardboard. All these and more you can find on https://artsandculture.google.com/project/kenyan-cultures and prepare to be blown away. This is an opportunity for all those that haven’t had a chance to visit my beautiful country, have a look-see!

 

The cherry on top is the unending favor, love, wisdom and joy attained from the Heavenly father! Prayers were (and still are) paramount for me to handle all the responsibilities placed on my lap. Many times, had it not been for this Spiritual dependence, I wouldn’t be here to pen the heights I’ve scaled. Even the way I received this scholarship was through His phenomenal, unexplainable ways that no one can comprehend but, that’s a story for another day. I am the first in my family to attain a master’s degree and I couldn’t be happier. I would like to say, Jesus is real, He’s alive and He has been my number one support system. That’s my year’s trifactor in a nutshell! On repeat all year round! What I feel now is immense relief and need some R&R in readiness for 2020!

Ciao! Innocent Nyaga

 

ESOMAR Foundation Webinar: Measuring The Imagination

For our 4th Webinar of 2019 in the series: Advanced Research Techniques, we bring you some really new thinking: using the imagination of your audience to get them to really understand what you want to achieve and be inspired to help you.

Leigh Caldwell has long been at the forefront of research thinking – he was applying the theories of behavioural economics before the rest of us had even heard of it! And his new approaches and applications are truly pushing the boundaries of modern methods.

The latest discoveries in neuroscience, psychology and behavioural science tell us that people use their imagination a lot more than we used to think. It is not just for playing games or making up stories: the imagination is a crucial tool in making decisions, planning our future, remembering the past and even in how we perceive the world around us.

Consumer brands are starting to measure the imagination of their customers in order to optimise their marketing and product design. But these new discoveries could be even more important for NGOs and charities.

Your relationships with donors, supporters and volunteers are based largely on how they perceive and imagine the outcomes of your work. So to design your communications, fundraising strategy and even the way you deliver your services: you need to measure their imagination.

Leigh Caldwell will talk about the new science of the imagination, including “System 3”, the third component of the brain. He will show how you can create a map of how your audience imagines the world, and put your organisation in the perfect place in that map – to generate the greatest engagement, highest donations or most passionate support.

Register for our Webinar on Nov 21st and learn something really new and different. It’ll certainly make you think!

Leigh is a cognitive economist and founder of Irrational Agency, which leads the insights industry in turning the latest science into powerful market research tools. His book The Psychology of Price shows how to apply behavioural economics to pricing strategy, he has presented several times at ESOMAR Congress, as well as at the world’s leading scientific conferences in psychology and economics, and he was featured on the inaugural GRIT Future List in 2019.

 

Live webinar 21 November 2019, 17:00 CET