Centro Nacional de Consultoría (CNC)
The relationship between mining companies and local indigenous communities can be a contentious one, where some form of alliance and understanding can generate open dialogue and communication. This research aimed to understand what practices best facilitate a good relationship between the Wayuu communities and the Cerrejón company and what tools enable the alignment of both their expectations.
A mixed methodology was used to collate information on the roles and expectations of each party, and a definition of how to measure these differences, using a survey, was used to produce a technical tool to measure well-being. The tool focused on deprivations based on a multidimensional poverty index, allowing the characterisation of the communities and their quality of life. Objective and subjective measures were also identified to enable a comparison between the parties and of the personal satisfaction of the Wayuu communities existence.
The research pinpointed conversations and dialogue at the centre of the expectations and interest conciliation process between parties and enabled the development of specific data analysis and indexing capabilities in regard to each party. This understanding can foster and enhance relationships between mining companies and local indigenous communities, where the overarching results are highly transferable to other cases. This research also enabled the CNC to understand its work in a different cultural context, being the mediator and the main party.